1. Project Cancellation by Client
- Before Work Begins: Partial refund may be issued after deducting administrative and consultation fees.
- After Work Commences: No refund; Client billed for all work completed up to that point.
- Non-Responsive Clients: If required information, content, or approvals are not provided for 15+ days, project may be marked inactive and terminated — no refund applicable.
2. Project Cancellation by MOHPHRET TECHNOLOGIES LLP
- Non-payment or repeated payment delays by Client.
- Client involved in unethical, fraudulent, or illegal activities.
- Technical or business constraints making continuation impossible.
- In such cases, unused advance payments may be refunded proportionally after deducting completed work value.
3. Ongoing or Subscription-Based Services
- Cancellations must be requested 7 days in advance of next billing cycle.
- No refunds for partially used service periods.
4. Third-Party Services
- Domain name registrations
- Hosting accounts
- API or SMS integrations
- Licensed software or plugins
These items are governed by the respective third-party provider’s cancellation terms.
5. Termination Policy
- All completed work will be billed and delivered if payments are cleared.
- Pending dues must be cleared immediately.
- Client has no rights to partially completed work until full payment is received.
6. Dispute Resolution
All cancellation-related disputes will first be resolved amicably. If unresolved, disputes will be governed under the jurisdiction of Vapi, Gujarat, India, in accordance with Indian laws.
7. Contact for Cancellations
- 📧 Email: info@mohphrettechnologies.com
- 📞 Phone: 7043486215
- 🏢 Address: MOHPHRET TECHNOLOGIES LLP, 129, Unity Park, Chala Custom Road, Nr. ST. Francis School, Vapi - 396191